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Refund, Terms of Use & Other Policy's

Return & Refund Policy

Thank you for working with Stravox LLC.


Please read this policy carefully before purchasing or engaging any of our services.


Development, Consulting, and Infrastructure Services

Stravox LLC provides professional services including development, consulting, infrastructure support, and operational services.

Due to the nature of these services, there are absolutely no refunds on services or products once they have been delivered or performed.

We strongly recommend contacting us with any questions before purchasing or engaging our services to ensure the offering is appropriate for your needs.


Payment Authorization and Responsibility

By executing service agreements, program agreements, or purchase authorizations with Stravox LLC, you authorize Stravox LLC to process your payment for the agreed-upon services.


Upon acceptance and approval of your engagement or application, you become responsible for full payment of all service fees associated with the agreement.

Once agreements are executed and services are accepted, no refunds will be issued, and all amounts due must be paid in accordance with the payment terms outlined in the agreement.


Satisfaction and Future Payments

Your satisfaction with our services is important to us. While refunds are not issued for services already delivered, if you are not completely satisfied with your investment, you may request that future scheduled payments be discontinued, provided the request is made before additional services are performed.

Any services already rendered remain payable.


Lapsed Services

We understand that unforeseen circumstances may prevent clients from beginning or completing services within an anticipated timeline.

However, if services are purchased and the client fails to utilize or participate in those services, payments already received are forfeited and no refunds will be issued.

Stravox LLC may attempt, at its discretion, to provide comparable services within the scope of the original engagement. However, substantial time, planning, and resources are invested into the preparation and development of deliverables, and services are considered fulfilled once delivered or made available.


All Sales Final

Unless otherwise explicitly stated in writing, all sales are final. Once services, consulting engagements, programs, or products have been purchased, they cannot be returned or refunded.


Questions

If you have questions about any service, program, or engagement prior to purchase, please contact us so we can help determine whether the service is appropriate for your needs.


Refund Laws by state : 

Alabama

There's no right to cancel contracts or purchase agreements. Consumers may seek information for cases under the Alabama Deceptive Trade Practices Act.

Alaska

There's no right to cancel contracts or purchase agreements. Yet, consumers may seek action for cases involving unfair or deceptive practices.

Arizona

There's no right to cancel contracts or purchase agreements.  Yet, consumers may seek action for cases involving unfair or deceptive practices.

Arkansas

There's no right to cancel contracts or purchase agreements. Yet, consumers may seek action for cases involving unfair or deceptive practices.

California

Retailers must clearly post their refund policy unless they offer a full cash refund, exchange, or store credit within seven days of the purchase date. Retailers failing this requirement are required to accept full refunds within 30 days of purchase.

Colorado

There's no right to cancel contracts or purchase agreements. Yet, consumers may seek action for cases under the Colorado Consumer Protection Act.

Connecticut

Each merchant may set its own refund policy, which they must disclose at the time of sale. 

Delaware

There's no right to cancel contracts or purchase agreements. Yet, consumers may seek action for cases involving prohibited trade practices.

District of Columbia

There's no right to cancel contracts or purchase agreements. Yet, consumers can seek action for cases involving unfair or deceptive practices.

Florida

Retailers that don't offer refunds must clearly display this fact at the place of sale. If they fail to display it, customers may return goods for a full refund within seven days of purchase.

Georgia

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the Merchants return and refund policies. Yet, consumers may seek action for cases involving unfair or deceptive practices.

Hawaii

Each retailer may set its own refund policy, which they must disclose at the time of sale. If the merchant doesn't properly disclose their refund policy, they must provide a refund.

Idaho

There's no right to cancel contracts or purchase agreements. Yet, consumers may seek action for cases under the Idaho Consumer Protection Act.

Illinois

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the merchant's return and refund policies. Yet, consumers may seek action for cases under the Illinois Consumer Fraud and Deceptive Business Practices Act.

Indiana

There's no right to cancel contracts or purchase agreements. Yet, customers may seek action for cases involving deceptive consumer sales practices.

Iowa

There's no right to cancel contracts or purchase agreements. Retailers that don't accept returns must disclose it. Customers may seek action for cases under Iowa's Private Right of Action for Consumer Frauds Act.

Kansas

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, customers can seek action for cases involving unfair or deceptive practices under the Kansas Consumer Protection Act.

Kentucky

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, customers can seek action for cases involving unfair or deceptive practices under the Kentucky Consumer Protection Act.

Louisiana

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, customers may seek action for cases under the Unfair Trade Practices and Consumer Protection Law.

Maine

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases involving unfair or deceptive practices.

Maryland

There's no right to cancel contracts or purchase agreements merchants must post their return policies on the wall, the merchandise, or the receipt. If the merchant doesn't post the policy, they must accept returned merchandise within a reasonable time.

Massachusetts

A seller must clearly disclose the refund, return, or cancellation policy to the buyer before the transaction is complete. This disclosure is often a sign at the point of purchase. Customers can return goods within a reasonable time if no return policy was disclosed. There's no right to cancel contracts or purchase agreements.

Michigan

There's no right to cancel contracts or purchase agreements except for in-home sales, gift promotions, and home equity loans. Whether you can receive a refund depends on the merchants return and refund policies. Yet, consumers can seek action for cases involving unfair or deceptive practices.

Minnesota

A seller must clearly display written notice of its policy in boldface type with a minimum size of 14 points. If a seller fails this requirement, they must issue cash refunds for goods and services that are acceptable for return.

Mississippi

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases involving unfair or deceptive practices.

Missouri

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases involving unfair or deceptive practices.

Montana

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, customers can seek action for cases under the Montana Unfair Trade Practices and Consumer Protection Act of 1973.

Nebraska

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases involving unfair or deceptive practices.

Nevada

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases involving unfair or deceptive trade practices.

New Hampshire

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases involving unfair practices or defective goods.

New Jersey

Merchants must conspicuously post their refund policies. For up to 20 days after the purchase, businesses with no posted refund policies are liable to give the buyer a cash refund or a credit.

New Mexico

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases under New Mexico's Unfair Practices Act.

New York

A store is legally required to post its refund policy. If the store doesn't post any return policy, the law requires the store to accept returns within 30 days of purchase.

North Carolina

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases involving unfair or deceptive practices.

North Dakota

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases involving unfair or deceptive practices.

Ohio

A merchant isn't required to have a specific refund policy, but it must post the policy clearly if it does. The consumer is entitled to a refund if a merchant doesn't post a refund policy.

Oklahoma

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases under the Oklahoma Consumer Protection Act in Title 15, sections 751 to 765 of the state code.

Oregon

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases involving unfair or deceptive practices.

Pennsylvania

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases under Pennsylvania's Unfair Trade Practices and Consumer Protection Law.

Rhode Island

A poster or other notice at the point of display, cash register, or store entrance may notify customers that all sales are final, and customers can't return goods. Otherwise, a customer who has paid for an item can return the item within 10 business days from the date of purchase.

South Carolina

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases involving unfair or deceptive practices.

South Dakota

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases involving unfair or deceptive practices.

Tennessee

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases under the Tennessee Consumer Protection Act of 1977.

Texas

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases involving unfair or deceptive practices.

Utah

If a seller has a non-refund, exchange, or credit policy, a sign posted at the point of display, the point of sale, or the store entrance must indicate the policy. The customer is entitled to a return if the seller fails this requirement.

Vermont

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases involving unfair or deceptive practices under Title 9, Chapter 63 of the Vermont Statutes.

Virginia

A merchant must notify customers of its return policy by a sign attached to the goods or placed in a conspicuous public area of the merchant's premises. A merchant is exempt from this requirement if it provides a cash or credit refund within 20 days or more of purchase.

Washington

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases involving unfair or deceptive practices.

West Virginia

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases under West Virginia's Uniform Commercial Code.

Wisconsin

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the retailer's return and refund policies. Yet, consumers can seek action for cases involving unfair or deceptive practices.

Wyoming

There's no right to cancel contracts or purchase agreements. Whether you can receive a refund depends on the merchants return and refund policies. Yet, consumers can seek action for cases involving unfair or deceptive practices.

Note: State laws are always subject to change through the passage of new legislation, rulings in the higher courts (including federal decisions), ballot initiatives, and other means. While we strive to provide the most current information available, please consult an attorney or conduct your own legal research to verify the state law(s) you are researching.




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